Quality Assurance

Jose Barraza As the Leaders in Worry-free LTL Shipping^®, your shipments are safe with us. To better serve you, our dedicated Quality Assurance Department focuses on continuous improvements in the handling of your product from pick up to delivery. With our attention to detail and timely customer service, we quickly address any issues to prevent damage or claims.

Keep It KOOL° Program

Keep It KOOL° is our exclusive, company-wide quality assurance and accountability program. We created this highly effective, proprietary program in 2009 to educate employees in the reduction and prevention of claims. As the leaders in worry-free LTL shipping, it’s part of our commitment to you and providing exceptional service.

KOOLº SHIELD Saves Our Bacon

As published in the November 2017 issue of Refrigerated Transporter magazine, Kool Pakº has embraced the technology of the Koolº Shield to protect your temperature-controlled products from exposure to high temperatures during the trailer unloading process. This article highlights the use of the Koolº Shield in our trailers which ensures the safety of your goods while in our care.

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